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Frequently Asked Questions

Maintenance

Yes! We are committed to exceptional service. We have professional on-site maintenance during normal business hours & after hours emergency services.

We are here to help! Maintenance requests can be made by contacting the office via phone or email, through the resident portal on our website, or through our mobile app.

Amenities

Our resort style pool is open May through September from 11 am to 8 pm.

Yes, parking is available on-site for our visitors and residents. Open parking is fee, garages are $75 per month and carports are $35 per month.

We are proud to call Park Laureate pet friendly! Costs include a $200 Deposit, a $200 pet fee for 1, a $300 pet fee for 2 and $25 pet rent per month per pet.

We do not have furnished apartments at Park Laureate but would be more than happy to help you find accommodations with our partner Cort Furniture.

Yes! We offer 3 to 15 month leases. Once your initial lease comes up for renewal, we offer 1 to 15 month leases.

Park Laureate encourages active lifestyles. Our gym includes treadmills, elipticals, bike, weight machines and dumb bells.

Admin

We accept both! In order to best accommodate and prepare for your personalized tour, an appointment is recommended, but walk-ins are always welcome.

You can submit your application anytime online or stop by during regular office hours to submit an application in person.

We strive to process all applications in a timely manner. To help us be as efficient as possible, please submit all required documents at the time of your application. Our team works to process all applications within 48 hours.

We accept personal checks, ACH, certified checks or credit cards (additional fees may apply).

$100,000 liability coverage is required. We offer a liability program through Renter's Legal Liability, LLC for $12 per month.

Future residents will receive a welcome packet from our team to help you set up utilities.

Park Laureate offers AT&T or Spectrum. Please contact our Leasing Office for additional information.

Location

Park Laureate is located in the Forest Hills neighborhood of Louisville. We are near Louisville International Airport and the Louisville Zoo.

Park Laureate students can attend Tully Elementary, Carrithers Middle, and Jeffersontown High.

Park Laureate is just minutes from shopping, resturants, grocery stores, parks and entertainment. Some local favorites are Target, Oxmoor Mall and St. Matthews Mall.

Leasing

To uphold Fair Housing policies, we use the same rental criteria for all applicants which includes a credit check, background check, residential verification, and employment verification. Combined income for the apartment must also reach at least 3x total rent.

Yes! We allow guarantors for guests needing assistance with income qualification only. The guarantor must show their income totals no less than 5x the monthly rental rate (gross). Primary applicant must pass credit screening and be conditional approved. Application fees apply.

We make touring easy with our online tour scheduler, offering in-person, virtual and self-guided tours. Please be prepared to show a government issued photo ID to tour our community.

Didn't find an answer?

Our team is always ready to answer your questions.